§ 8AA-62. Discontinuing or denying service.  


Latest version.
  • (a) If a subscriber fails to pay a monthly subscriber or other fee or charge, the licensee may disconnect the service of the subscriber; however, such disconnection shall not be effected until thirty-five (35) days after the due date of the monthly subscriber fee or other charge, and ten (10) days advance written notice of intent to disconnect to the subscriber in question. If the subscriber pays within thirty-five (35) days of the due date and after notice of disconnection has been given, the licensee shall not disconnect. After disconnection, upon payment by the subscriber in full of all proper fees or charges, including the payment of the reconnection charge, if any, the licensee shall promptly reinstate service, but no later than the next availability or seven (7) days, whichever is shorter, after a service reinstatement request from a subscriber.

    (b) Licensee may deny service to any subscriber where such subscriber has previously been a subscriber of the licensee and the licensee repeatedly terminated the subscriber's service due to nonpayment. Furthermore, a licensee may deny cable service to any subscriber who fails to pay an outstanding balance, who fails to return equipment, or who takes any action threatening physical harm against the licensee its agents or employees.

(Ord. No. 90-73, § 1, 7-24-90; Ord. No. 01-44, § 1, 3-20-01)