§ 8A-124.7. Claims.

(a)

A customer shall have a period up to thirty (30) days after receipt of cleaning to notify a cleaner in writing of any claim for loss, damage or delay resulting from the cleaner's performance.

(b)

Each claim filed against a cleaner shall be promptly and thoroughly investigated by the cleaner. If the claim cannot be satisfied in fifteen (15) days, the cleaner shall advise the claimant of the status of the claim and the reason for the delay. A cleaner shall object to or satisfy a customer's claim no later than thirty (30) days after receipt of the claim.

(Ord. No. 97-14, § 1, 2-25-97)