§ 4-51. Duties of the Consumer Services Department.

(a)

In addition to the duties and responsibilities specified in this article, CSD shall be charged with the following duties and responsibilities:

(1)

Process, investigate and prepare all reports required by this article.

(2)

Investigate and prepare reports on alleged violations of this article.

(3)

Enforce the provisions of this article.

(4)

Attempt to resolve complaints received from any source concerning the industry.

(5)

Develop and implement, in cooperation with the industry, service expansion and improvements.

(6)

Provide technical assistance to the industry.

(7)

Create and render technical assistance to a nonemergency vehicle advisory group comprised of representatives from consumers, the industry, transportation-related interests and public interest organizations. The role of the advisory group shall be to monitor the effectiveness of the ordinance [from which this article derives,] improve communication between the County and parties interested in nonemergency transportation, and help develop improved transportation services.

(8)

Perform any other functions assigned by the County Manager.

(b)

The Director may propose and the County Manager may promulgate further rules and regulations to carry out the provisions of this article.

(c)

Whenever in this article a fee is charged or is required to be paid, the amount of such fee shall be established by administrative order of the County Manager approved by the Commission. Such fees shall be deposited in a separate Miami-Dade County fund and shall be used exclusively to accomplish the regulatory purposes of this article. The amount of each fee established hereunder shall be reasonably related to the cost of the services and regulation provided therefor.

(Ord. No. 80-145, § 11, 12-18-80; Ord. No. 87-10, § 2, 3-17-87; Ord. No. 88-118, § 1, 12-6-88)